We require a minimum of 24 hours' notice prior to the arrival date for all cancellations or amendments to accommodation reservations.
Any changes to the arrival date, departure date, or room type are subject to hotel availability at the time the request is made and may result in a rate adjustment or additional fee.
Ocean Breeze Hotel operates in accordance with the Consumer Guarantees Act and the Fair Trading Act of New Zealand.
Guests must be 18 years of age or older to make a reservation or complete a purchase through our website or any other booking channel.
By making a reservation and submitting payment details, you represent and warrant that you are legally capable of entering into a binding agreement and accepting responsibility for all charges incurred.
Guests aged 17 years or younger must be accompanied by a parent or legal guardian for the entire duration of their stay.
All guests are required to present valid identification at check-in. Acceptable forms of identification include:
Payment can be made at check-in using:
Please note:
If you have any questions regarding your booking or payment options, please contact us by email or phone.
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Items left behind at Ocean Breeze Hotel will be securely stored for up to six (6) weeks.
Please note that Ocean Breeze Hotel accepts no liability for lost property or items held in storage.
If you believe you have left personal belongings at the hotel, please contact Reception as soon as possible so we can assist in locating and returning your items.
Guests are responsible for all handling, postage, courier fees, and associated costs for the return of lost property.
Alternatively, lost property may be collected in person from the Hotel Front Desk.
We look forward to welcoming you and hope you enjoy your stay at Ocean Breeze Hotel