In response to the development of the Covid-19 pandemic, we continue to follow the latest recommendations from the Ministry of Health (MOH), World Health Organizations (WHO), and the local authorities in the country. For the most recent details and information, you can refer to the Official NZ Government Advice and Info - Unite Against COVID -19 and WHO Official updates - Coronavirus Disease 2019.
We are reviewing every aspect of our hotel, bar, and restaurant operations against the updates provided and we are taking all necessary steps to follow the guidelines and directives from the health authorities and industry regulators.
As we move through the levels and begin to welcome back to stay, dine in our restaurant or simply enjoy in our bar, we wanted to provide you with some details on the measures we have put in place to keep you our guest, and our employees safe:
We have placed the required health information from the Ministry of Health, in relation to COVID-19, in all guest rooms detailing what guest should do if they do feel unwell or display any symptoms of the virus during their stay, which includes automatic self-isolation in their guest room or call the free Healthline number or their personal physician. All hotel employees, restaurant and bar guests are advised to follow the recommendations of the Ministry of Health in relation to COVID-19. which is to stay at home if they are feeling unwell or displaying any symptoms of the virus.
Restaurant and Bars - Level 1 key operational criteria for restaurants
All Guest entering our premises will be asked to follow the following policies:
If you have any questions or concerns about your forthcoming visit to Ocean Breeze Hotel, please do not hesitate to contact us on 09 445 0338 or reservations@oceanbreezehotel.co.nz
We require a minimum of 24 hours' notice prior to the arrival date for all cancellations or amendments to accommodation reservations.
Any changes to the arrival date, departure date, or room type are subject to hotel availability at the time the request is made and may result in a rate adjustment or additional fee.
Ocean Breeze Hotel operates in accordance with the Consumer Guarantees Act and the Fair Trading Act of New Zealand.
Guests must be 18 years of age or older to make a reservation or complete a purchase through our website or any other booking channel.
By making a reservation and submitting payment details, you represent and warrant that you are legally capable of entering into a binding agreement and accepting responsibility for all charges incurred.
Guests aged 17 years or younger must be accompanied by a parent or legal guardian for the entire duration of their stay.
All guests are required to present valid identification at check-in. Acceptable forms of identification include:
Payment can be made at check-in using:
Please note:
If you have any questions regarding your booking or payment options, please contact us by email or phone.
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Items left behind at Ocean Breeze Hotel will be securely stored for up to six (6) weeks.
Please note that Ocean Breeze Hotel accepts no liability for lost property or items held in storage.
If you believe you have left personal belongings at the hotel, please contact Reception as soon as possible so we can assist in locating and returning your items.
Guests are responsible for all handling, postage, courier fees, and associated costs for the return of lost property.
Alternatively, lost property may be collected in person from the Hotel Front Desk.
We look forward to welcoming you and hope you enjoy your stay at Ocean Breeze Hotel